Loyalist Township says a recent cyberattack on its emergency notification system, CodeRED, may have exposed personal information of subscribers. The Township was notified by OnSolve, the provider of the system, on November 26, 2025.
The attack, carried out by an organized cybercriminal group, affected the CodeRED environment but did not impact other Township systems. OnSolve’s investigation found that subscriber information, including names, addresses, emails, phone numbers, and in some cases passwords, may have been accessed.
Residents who use CodeRED for ferry or community alerts are advised to change passwords if they reuse them on other accounts and to watch for phishing attempts or spam.
The Township says OnSolve secured the system, launched a full investigation, decommissioned the compromised platform, and moved to a new, secure environment. Loyalist Township has notified affected individuals and reported the incident to the Information and Privacy Commissioner of Ontario.
For questions, residents can contact Trevor Cornelius or Anne Kantharajah at the Township office.
Written by Emily Chatwood
